1. Who We Are

This website is operated by VITOSAFE [legal entity name and registered address to be confirmed] ("we", "us"), a manufacturer and exporter of safety footwear. If you have questions about this policy, contact us at ashleyye@vitofootwear.com or WhatsApp +86 130 6124 9891.

2. Information We Collect

We only collect what you choose to share with us as a business contact:

  • Enquiry forms — your name, company, country, email, phone number and the message or product interest you submit.
  • Direct messages — correspondence you send by email or WhatsApp, including any files you attach.
  • Basic technical data — like most websites, our hosting and analytics tools [analytics service to be confirmed] may record pages visited, approximate location and device type.

We do not collect payment details on this website, and we do not knowingly collect information from children.

3. How We Use It

  • To answer your enquiry, prepare quotations and send requested documents such as catalogues and datasheets.
  • To maintain the business relationship — order updates, shipping documents and after-sales support.
  • To improve the website (aggregate, anonymous usage statistics).

We do not sell or rent your personal information. Marketing emails are only sent where you have requested materials, and every message includes a way to opt out.

4. Cookies

The enquiry list on this site stores your selected models locally in your own browser (localStorage) so you can submit one combined enquiry. This data never leaves your device until you submit the form. Analytics cookies, if enabled at launch, will be covered by a consent banner [to be confirmed].

5. Sharing With Third Parties

We share information only with service providers necessary to operate this website and our sales process (for example our email or CRM provider [to be confirmed]), bound by confidentiality obligations, or where required by law.

6. Data Retention

Business enquiries are kept for as long as needed to serve the relationship and meet accounting or legal obligations, then deleted or anonymised.

7. Your Rights

You may ask us at any time to access, correct or delete the personal information we hold about you, or object to its processing. Email ashleyye@vitofootwear.com and we will respond within a reasonable period.

8. Changes To This Policy

We may update this policy from time to time. The date at the top of this page shows the latest revision.

[Template note: have this policy reviewed against the final legal entity, CRM/analytics stack and any applicable data-protection laws (e.g. GDPR, Kenya DPA, Nigeria NDPA, South Africa POPIA) before launch.]